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Your Privacy

RSA Northern Insurance Limited ("RSA") is committed to ensuring that your privacy is protected. This Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1. The information we collect and how we use it

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies“ and we obtain certain types of information when you access the Website. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive and enable us to provide features such as remembering your address. Cookies can be deleted from your hard drive if you wish. Most web browsers automatically accept cookies, but you can change your browser to prevent it from accepting them.

We may also use aggregate information and statistics for the purposes of monitoring web site usage in order to help us develop the web site and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

We may collect personal information about you if you choose to provide it in the Email Service section of this Web site. The information you provide will be used to assist in your request for information or to improve the Web site and our products and services. It is our policy not to pass email addresses to any third parties without first obtaining your consent.

2. How we protect your information

The Internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.

We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.

3. Disclosure to 3rd parties

We do not sell, trade or rent your personal information to others. It is our policy not to pass e-mail addresses to any third parties without first obtaining your consent. We may provide aggregate statistics about users, traffic patterns and related site information to reputable third-parties, but these statistics will include no personally identifying information.

4. Your consent

By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

5. How to contact RSA

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an e-mail to tim.graham@ni.rsagroup.com.